R100 Privacy Policy — How We Protect Your Information
This Privacy Policy explains how r100 collects, uses, stores, and protects the personal information of users in Malaysia.
Last updated: 2026. Continued use of the r100 platform constitutes your acceptance of this privacy policy.
1. Information We Collect
When you register or use the r100 platform, we collect several categories of information to ensure our services run smoothly and securely for you.
Account Information: Full name, date of birth, email address, phone number, and identity information required for verification. All this information is collected during the registration process and is used to verify your identity and protect your account from unauthorised access.
Device & Browser Information: Device type, operating system, browser type, IP address, and other technical data automatically transmitted by your device when you access the r100 platform. This information helps us optimise the user experience across different devices, including Android and iOS smartphones.
Payment Information: Transaction data in Malaysian Ringgit (RM), including payment methods used such as local eWallets and bank transfers. We do not store credit card numbers or sensitive financial information directly on our servers — this data is processed through secure, encrypted payment channels.
Usage Data: Records of in-platform activity, including games played, bets placed, active time, and interactions with platform features. This data is used to improve the user experience and detect any suspicious activity.
- Account & identity information
- Device & browser data
- Transaction records in MYR
- Cookie & session tracking data
- Platform activity records
2. How We Use Your Information
The information you provide is used to create and maintain your r100 account, verify your identity at login, process deposits and withdrawals in MYR, and detect and prevent fraudulent or unauthorised activity. Age verification is also carried out using the information collected to ensure only eligible users access the platform.
Usage data is analysed in aggregate and anonymised form to understand usage patterns, identify technical issues, and improve platform performance — particularly to deliver a better mobile experience. r100 also uses this information to personalise relevant content and promotions for Malaysian users, including bonus notifications and new game updates.
Your registered email address and phone number are used to send transaction notifications, account security updates, customer support responses, and promotional information related to the r100 platform. You can opt out of marketing communications at any time through your account settings.
3. Cookies & Session Tracking
The r100 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small data files stored on your device when you visit our website.
Essential Cookies: Required for core platform functions such as maintaining login sessions, saving language preferences, and ensuring session security. These cookies cannot be disabled without affecting your use of the platform.
Performance Cookies: Collects anonymised information about how users interact with the platform, including pages visited and time spent. This data helps r100 identify the best ways to improve the mobile experience for Malaysian users.
You can manage or delete cookies through your web browser or device settings. However, disabling certain cookies may affect the full functionality of the r100 platform.
4. Data Storage, Security & Third-Party Sharing
Data Storage Security
All r100 user data is stored on servers protected by SSL encryption and multi-layered security systems. We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, alteration, disclosure, or destruction.
Financial transaction data in MYR is processed through channels that comply with payment industry security standards. Passwords are stored in encrypted form and cannot be viewed by any r100 staff.
Third-Party Sharing
R100 does not sell, rent, or disclose users' personal information to third parties for marketing purposes without your consent. Information may only be shared in the following limited circumstances:
- Payment service providers who process your MYR transactions
- Law enforcement authorities when required under Malaysian law
- Technology partners who assist in maintaining the platform infrastructure
5. User Rights & How to Contact Us
As an r100 user in Malaysia, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you have the right to request a correction through your account settings or by contacting our support team.
You may request the deletion of your personal data, subject to legal obligations and platform operational requirements.
You have the right to object to the processing of your data for direct marketing purposes at any time.
R100 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated via in-platform notifications or your registered email. The date of the latest update will always be displayed at the top of this page.
If you have any questions, concerns, or wish to exercise your data privacy rights, please contact the r100 support team:
Email:
We will endeavour to respond to all privacy-related enquiries in a timely manner. For general questions about the platform, please refer to our FAQs section.
Trust r100 with Your Privacy
The r100 platform is designed to provide Malaysian users with a safe and transparent entertainment experience.
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